Support Services
If you are a current customer requiring assistance, please visit the support page.
LeanPath provides a range of customer support under the terms of Software & Support Subscriptions and FastTrack Subscriptions.
| Support includes (varies by subscription): | |
|---|---|
| Technical Support | Application support for ValuWaste Advantage Application support for ValuWaste Tracker Software migration to a new or repaired computer |
| Database Management | Database support & maintenance Datbase back-up storage and restoration |
| Training | Refresh training for new managers via WebEx. How-To Software Tutorials Employee engagement/recognition assistance Support web site with training materials, documentation, checklists, signage and other tools |
| Equipment Support | Equipment loaners (subject to availability) Equipment repair services (separate fees apply) |
| Software rights | License to use software. Access to software updates |
| Waste Reduction Advice | Periodic guided data reviews (upon request) Access to software updates Advice on setting waste goals and addressing persistent problems |
