Leanpath Online Sub-processors
Leanpath, Inc. works with certain third parties to provide specific functionality within Leanpath Online (LPO). These providers are the sub-processors set forth below. In order to provide the relevant functionality, these sub-processors access and process LPO Data. Their use is limited to the operation and maintenance of LPO.
| Subprocessor | Purpose of Processing | Categories of Personal Data | Location of Processing |
| ChurnZero | Customer communications | ChurnZero is a third-party communications platform that Leanpath uses for product notice communications. The personal data processed by ChurnZero is necessary for usage analytics and product notice communications, including: email address and organization configuration. | US |
| Datadog | Monitoring and alerting provider | Datadog, Inc. (“Datadog”) is a third-party monitoring and alerting platform that Leanpath uses for ingesting, parsing, querying and performing analytics on the LPO application and infrastructure logs. Incidental to the purpose of the log processing, LPO Data and personal data may be processed by Datadog. Examples of the data that may be in the logs includes: token ID, email address, application paths and parameters, device information, IP address and geolocation | US |
| Frontegg | User authentication provider | Frontegg is a third-party SSO authentication provider that is integrated into LPO for the purposes of managing SSO services. Personal data accessed by Frontegg is required for authentication process of LPO services, and may include: account information, device information | US, EEA |
| Google, Inc. | Cloud hosting provider | Leanpath Online runs on top of Google Cloud Platform (GCP). GCP stores and processes personal data contained in user accounts and organizational configurations within Leanpath Online | US |
| GUIDEcx | Customer onboarding software | Leanpath, Inc. uses GUIDEcx for customer onboarding and training analytics. Personal data associated with onboarding and training are processed in the course of implementing this service. | US |
| Mailgun | Customer communications | LPO leverages Mailgun to send LPO customers product notice communications specific to their usage. Personal data may include email addresses. It is retained for a maximum of 3 days until the message using it has been sent. | US |
| Own Company | Software backup provider | Leanpath uses OwnBackup to back up Salesforce data, which includes personal data in the form of user account info, organizational configurations, and training course information. | US |
| Salesforce | CRM | Salesforce integrates to LPO to provide Customer Success teams access to user accounts, facility organization configurations, and manage user course training information | US |
| Zendesk | Knowledge base and technical support platform | LPO integrates with Zendesk to authorize customers for access to training materials. In the course of that authorization, Zendesk processes personal data and organizational data associated with endusers’ accounts. | US, EEA, AU, JP |