Careers

We’re always looking for talented individuals to contribute to our team and aid in the food waste prevention movement.
We accept résumés at any time, and all open positions will be posted here.

Open Positions

To apply for an open position, click the green “Apply Now” button within the position description. Please provide a link to your LinkedIn profile with your application, if available.

Position Status: Full-time
Location: Beaverton, Oregon
Position History: New
Manages Others: Yes (6-8)

The VP, Systems Engineering plans, organizes and directs software and hardware engineering in response to business requirements while serving as a member of the management team and providing input on overall business strategy. Engineering activities include both new product development and improvement of existing product lines.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Directs hardware and software engineering projects, managing schedules and budgets in line with business plans and requirements.
  • Directs daily activities of a development team responsible for developing and maintaining integrated hardware and software solutions, including on-premise and cloud-based systems for food waste measurement and analysis.
  • Provides input on product strategy to product management and general management.
  • Develops and drives technology vision in response to business requirements. Determines design methodology, and fundamental technology used for new products and/or to improve existing ones.
  • Selects, develops, trains and supervises staff.
  • Creates and implements policies and programs to achieve a cohesive, high-performing engineering organization.
  • Develops and implements methods to monitor projects and report on issues, risk, and status.
  • Develops and adheres to an engineering release process.
  • Develops key quality metrics and QA programs to meet quality goals.
  • Works with manufacturing to monitor and address hardware quality and manufacturability.
  • Support sales, account management and customer success, by meeting with clients periodically to address pre-sales questions, post-sale issues, and special requirements.
  • Manages and reports on departmental productivity and financial resources and recommends resource allocation.
  • Managers contracts with professional firms to perform research, outsources developed or other requirements.
  • Directs interaction between engineering, manufacturing, customer success, account management and customer support to address client issues.
  • Participates in overall management team

Competencies

  • Project Management.
  • Problem Solving/Analysis.
  • Technical Capacity.
  • Verbal and Written Communication.
  • Leadership.
  • Financial Management.
  • Supervisory Responsibility
  • Ability to work in a fast-paced organization and meet deadlines.
  • Committed to preventing wasted food

This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.

Work Environment
This job operates in a professional office environment. This role routinely uses communication, project management and knowledge management platforms such as JIRA, Confluence, and all Office 365 tools.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are typically Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

Travel
Travel is limited, although some out-of-area and overnight travel may be expected.

Required Education and Experience

  • Bachelor’s degree required
  • At least seven years’ related experience managing a team of 5-20 engineers in an environment characterized by both value-added software development and value-added hardware development

Preferred Education and Experience

  • BS/MS in Electrical Engineering
  • 10 years’ related experience.

Additional Eligibility Qualifications

  • None required for this position.

Work Authorization
Must be eligible to work in the US prior to application.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

* To apply for this position, please click below to submit your resume and cover letter. Please include a link to your LinkedIn profile and salary requirements in your submission.

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We have an immediate opportunity for an Account Director to lead, build and grow our relationship with strategic enterprise customers. The Account Director is a senior role within the LeanPath Customer Success department, which is focused on growth and retention. The ideal candidate will have direct experience and expertise managing complex client relationships, and will be excited by a new challenge to create the framework and lead a small team to ensure strong client relationships. We are seeking someone with an analytical mindset, preferably with a consulting background, who is very strong at building and fostering enterprise relationships for growth and success.

Primary Job Tasks & Responsibilities

  • Growth & Revenue Responsibility:The Account Director will work closely with senior level customers to ensure client goals are understood and met. They will be responsible for obtaining a deep knowledge of the client organizations, monitoring changes in client strategy and leadership, driving expansion opportunities, and managing all aspects of contract renewals. They will also be responsible for seeing opportunity, guiding to it strategically, and seeing it through to close. This will include scoping, quoting, creating and presenting Statements of Work for customer projects.
  • Relationship Building & Resource Management:The Account Director will lead the design and delivery of the program best suited to meet the clients needs, assembling and briefing internal project teams, overseeing progress, updating clients, and adjusting the project plan or strategy based on field learnings. The Account Director will oversee the vision for the customer lifecycle. They will participate in and oversee client communication, accelerating time to start, training deliverables and scheduling, approvals and IT scoping.
  • Performance Monitoring:The Account Director will monitor client satisfaction, analyze client outcomes, and prepare ROI analyses. They will ensure the client understands their results and will develop materials and presentations for clients to share their success within their own organizations. The Account Director, along with associated Customer Success Managers, will evaluate program success shoulder-to-shoulder with the client, with constant focus on program improvements and innovations. Evaluation of success will be closely tied to KPIs within the department of customer churn and expansion.
  • Pre-Sales Support for Pilot Programs:The Account Director will participate in the pre-sales process periodically by delivering pilot management and planning. They will play a central role in coordinating pilot tests and evaluating pilot performance.
  • Marketing Support:The Account Director will periodically attend conferences, industry events and client meetings. (Travel up to 10%) They will gather information for client case studies to share with marketing and will document customer feedback requests for product changes. The Account Director may also represent LeanPath at industry professional associations.
  • Other Duties:The Account Director will perform other duties as assigned. Overall, they will serve as the point person to their client and will be responsible for overseeing and managing the account’s success.

Education & Experience

  • BA/BS required
  • 8+ years of strategic account manager/director and/or consulting experience with senior leadership
  • PMP certification a plus
  • Prior consulting experience preferred
  • Foodservice business experience and/or SaaS experience/knowledge preferred
  • Proven success planning accounts for successful growth and ROI

Key Competencies

  • Driven to build exceptional relationships with clients, specifically senior level customers, through a consultative, values-driven approach
  • Excited to give 100% in an entrepreneurial, collaborative organization
  • Mission-aligned with LeanPath sustainability and food waste goals, while comfortable working in a for-profit, commercial environment
  • Act as a primary POC through customer lifecycle for economic buyers
  • Strong problem solver; clear and creative thinker
  • Experience with planning/scoping for domestic and international market deployment
  • Ability to identify challenges and develop/find solutions
  • Own and make decisions with the best interests of the company and client in mind
  • Comfort directing conversations and providing direction to onboarding team regarding highly varying technical solutions
  • Experience managing and monitoring performance metrics across account portfolios
  • Drive renewal around realized client success and savings
  • Project direct client initiatives – some initiatives will be supported by Customer Success Manager(s) or Program Implementation Manager(s)
  • Assist with development of customer stories, case studies and client references
  • Ability to lead team of Customer Success Managers to support client’s success
  • Excellent verbal and written communication skills
  • Energetic, positive, diplomatic, professional presence
  • Fully proficient with MS Windows, MS Outlook, MS Word, MS Excel, MS PowerPoint
  • Familiar with (or able to learn) Ring Central (screen sharing applications) and Salesforce.com as a CRM

Location: All work to preferably take place on-site at LeanPath’s headquarters in Portland, Oregon.

Start Date: Immediate.

Salary: DOE.

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LeanPath is hiring for a Coach/Trainer to join our team.  This is a fast-paced and dynamic position working with Chefs and Managers from around the globe in their efforts to reduce food waste through on trainings, coaching, analyzing data, cultivating relationships, and storytelling.

The ideal candidate has:

  • Experience in the food service industry
  • Strong people skills and a track record for building relationships
  • Excellent verbal and written communication skills
  • A passion for sustainability and reducing food waste
  • Proven ability to work independently and manage projects
  • Exceptional aptitude for analyzing quantitative and qualitative data

Primary Component: Coaching

The Coaching component for this position plays a significant role in customer success through ongoing consulting and program support to chef-leaders and management.  The Coach provides guidance in analyzing food waste data, identifying root causes of food waste, and recommending best practices for fostering behavior change, reducing food waste, and improving their bottom line.  Coaching is done primarily via webinar platforms and requires a fair amount of generating reports for the client as requested. Possessing the ability to employ data storytelling techniques to help communicate analytical findings in a way that corporate executives and business managers can easily understand is critical.

Secondary Training Duties

In addition to the Coach role, this position will be responsible for training customers in the use of LeanPath products, services and implementation of LeanPath food waste prevention methods, either on-location or via web-based training platforms.  The Trainer will coordinate trainings and play a role in client logistics planning and communication.  On site trainings require the ability to teach in small and large group settings in an often a busy and noisy kitchen. Other trainings will be conducted in a conference room setting.

Travel will be required within the United States, as well as international travel. Travel is expected to be approximately two travel periods per month, with cyclical spikes due to customer launch needs. The first six months in the position may require more extensive travel due to client start up activities.

Education/Experience

  • Bachelor’s Degree (or equivalent)
  • Presentation/training experience (foodservice context preferred)
  • Foodservice management and/or culinary arts experience
  • Spanish language proficiency (preferred but not required)

Knowledge/Abilities

  • Outstanding interpersonal skills and ability to adjust tone and content to relate effectively to customer, from front-line staff to management level
  • Excellent verbal and written communication skills
  • A passion for sustainability and reducing food waste
  • High level of project management and organizational skills
  • Exceptional aptitude for analyzing quantitative and qualitative data
  • Proficient with office technology
  • Has a desire to go above and beyond for clients
  • Experience leading small group, large group and one-on-one training sessions at various organization levels
  • Energetic, positive, confident attitude
  • Comfortable teaching (coaching) via webinar platforms and delving into analytics and reports for foodservice clients
  • Has (or is able to) successfully complete an advanced Food Safety Training Course
  • Fully conversant with PC operating systems, Microsoft Office, Salesforce.com, Join.Me, and able to learn new software systems
  • Ability to exercise independent judgment creatively and prudently to problem-solve with customers in a personalized manner
  • Ability to travel within the US, ability to or can promptly obtain necessary documents for international travel, to client sites as required, including periods of extensive travel.

 

Benefits

  • 100% employer paid health insurance plan: medical, dental, and vision
  • PTO and paid national holidays
  • Office located adjacent to scenic Fanno Creek Trail

Location: LeanPath headquarters in Portland, Oregon.

Start Date: Immediate.

Salary: DOE.

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Under general supervision, the Customer Technical Support Specialist will ensure positive resolutions to client technical and non-technical support issues through providing A+ customer experiences. Tasks include, but are not limited to, assisting customers by providing Tier 1 & Tier 2 support via phone and email. Support will be provided by troubleshooting, and diagnosis of specific issues and leading the customer through the solution implementation. Solve customer problems quickly, completely and professionally within identified service levels.

  • Interact with client onsite IT teams to ensure system network connectivity
  • Interact with customers daily via phone, email, (and onsite as required) and manage customer cases
  • Resolve complex client issues through incident recognition, research and isolation, resolution, escalation and follow up.
  • Monitor client site activity using monitoring tools and proactively engage clients to assure site function and utilization.
  • Capture client case details, problem solving process, actions and final resolution.
  • Create repeatable processes, FAQ’s, and other appropriate documentation for client support resolutions.
  • Document and create SOP’s for archiving and recall to bring similar support request to even faster resolutions.
  • Stay current with LeanPath products and systems.
  • Coordinate customer updates.
  • Support internal operations and field trainers as needed.
  • Document details of all case management activities.
  • Coordinate shipments and serve as an active team member during the pre and post launch phases of customer sites.
  • Opportunity to add value in other areas of the organization as deemed fit.

Education & Experience

  • 3+ years of experience in a fast paced, professional client support role.
  • Undergraduate degree preferred.
  • Advanced knowledge of PC operating systems.
  • Networking knowledge and experience.
  • Ability to multi-task and prioritize both internal support and external customer support inquiries.
  • Prior food service experience is a plus.
  • Position is based in London, UK office with possibility of travel (no more than 10%).
  • Standard working hours of this position are 8am – 5pm
  • Flexibility in scheduling is a requirement. As necessary, the ability to work off hours to assist and support LeanPath team members and international clients will be needed.

Key Competencies

  • Passion to support company mission of eliminating avoidable food waste
  • Energetic, positive, friendly, confident attitude – a true “people person”.
  • Proactive problem solver.
  • Mechanical aptitude.
  • Excellent verbal and written communication skills.
  • Exceptional diagnostic and analytical skills.
  • Exceptional planning, prioritizing, documentation and organizational skills.
  • Share LeanPath’s values and willingness to co-operate with others and work to drive LeanPath’s vision and mission.

Location: London, UK

Start Date: Immediate.

Salary: DOE.

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LeanPath is hiring a Senior Marketing Specialist to join our team. We are seeking an ambitious teammate with at least 3-5 years of marketing experience who is excited to contribute to our growing organization. Working with our Director of Marketing, the Senior Marketing Specialist will be responsible for the execution of marketing programs. They will also serve as our lead graphic designer, playing an active role in defining and ensuring adherence to LeanPath brand standards, creating graphical assets, and bringing stories to life through graphics and presentations.

The Senior Marketing Specialist will play a central role in LeanPath’s day-to-day marketing activities, including content creation, managing LeanPath’s web presence, implementing promotional campaigns and managing lead generation.

This role requires a high level of creativity, attention to detail, and project management skills. Ideal candidates are self-driven and highly motivated when working autonomously, but also love working as a team and across departments.

Primary Job Tasks and Responsibilities

  • Collaborate with marketing and product marketing teammates to support our website design and content marketing (blog, social media assets, and more)
  • Manage and utilize marketing platforms, including HubSpot and SalesForce
  • Collaborate with sales to create business development campaigns to attract new leads
  • Bring new ideas for design and content creation to life
  • Create templates for cross-departmental teams to be more efficient/adhere to brand standards
  • Manage other content design needs such as presentations and collateral
  • Engage the LeanPath community/clients on social media
  • Write compelling copy/design HTML for email campaigns
  • Create and design customer-facing training and operational documents
  • Develop client case studies and ROI documents
  • Assist with event planning and coordinating industry speaking engagements
  • Various other tasks as assigned

Qualifications and Skills

  • Bachelor’s Degree or equivalent work experience
  • A minimum of 3-5 years of marketing experience, ideally for a SaaS organization
  • Previous experience with graphic design and video editing
  • Strong analytical and project management skills
  • Expert in Adobe Creative Suite or similar technologies
  • Knowledge of HTML and CSS
  • Well-versed in Web-based platforms, such as WordPress, GoToWebinar, WebEx
  • Foodservice understanding or background preferred
  • Passion for sustainability / food waste prevention
  • Excellent verbal and written communication skills
  • Outstanding interpersonal skills
  • Energetic, positive, confident attitude
  • Fully conversant with PC operating systems, Microsoft Office, GoToWebinar, RingCentral Meetings, and able to learn new software systems
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* Please provide a link to your LinkedIn profile and portfolio (if available).

Under general supervision, the Sr. Project Manager will develop and manage international and domestic launch processes providing input to the Customer Success, Sales and Operations organizations. This position will facilitate the definition of deliverables and customer requirements, interacting regularly with existing and potential clients to determine their needs and to develop plans for improving delivery.

Primary Tasks & Responsibilities:

  • Develop and manage launch plans
  • Resource planning
  • Lead client and internal scoping and planning meetings
  • Communicate with all stake holders launch status, requirements and progress
  • Develop and improve launch project planning
  • Schedule services and product for customer delivery
  • Work as part of a cross functional team and assist other areas of Operations as directed
  • Oversee training content creation for deployment on E-learning platforms and Instructor-led training
  • Support internal operations and field trainers as needed.
  • Opportunity to add value in other areas of the organization as deemed fit.
  • Coordinate data configuration and localization

Education & Experience:

  • 5-7 years experience managing complex projects in an enterprise environment
  • Undergraduate degree preferred
  • Data management and analysis
  • Ability to multi-task and prioritize
  • Position is based in Beaverton, Oregon office with possibility of travel (no more than 10%)
  • Standard working hours of this position are 8am – 5pm
  • Flexibility in scheduling is a requirement. As necessary, the ability to work off hours to assist and support LeanPath team members and international clients will be needed.

Key Competencies:

  • Excellent computer skills particularly in internet applications, Excel, and other analytical tools
  • Project management
  • Excellent verbal and written communication skills.
  • Exceptional planning, prioritizing, documentation and organizational skills.
  • Ability to work in a fast-paced organization and meet deadlines.
  • Share LeanPath’s values and willingness to co-operate with others and work to drive LeanPath’s vision and mission.
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* Please provide a link to your LinkedIn profile.

LeanPath provides food waste tracking systems which enable foodservice professionals to dramatically reduce food waste, lower food costs, and operate more sustainable facilities. We partner with customers both domestically and internationally within numerous foodservice segments, including hotels, restaurants, colleges, hospitals, corporate dining facilities, contract management, casinos, military installations, schools, grocery stores and senior living facilities. LeanPath is a dynamic, growing, privately-held business based in Portland, Oregon.

Our four values are the core drivers of our team—we are passionate about solving food waste; we deliver A+ customer experiences; we reach ambitiously; and we operate reasonably.

Internships

Job Description
We have an opening this Fall for a full time Customer Success intern that is passionate about reducing food waste. We are looking for an exceptional individual that can offer a fresh and optimistic lens into the realm of food waste reduction. This role will provide support to our customer success team through a variety of projects and daily tasks. Our internship program is a unique opportunity for you to expand your horizons and better understand how a business actively contributes to a sustainable future by tackling food waste through measurement.

Primary Job Tasks & Responsibilities

  • Learn basic LeanPath tools such as Salesforce and documentation platforms
  • Assist Customer Success Team in identifying upgrade and expansion opportunities prior to upgrade
  • Prepare PowerPoint decks for annual reviews and coaching calls
  • Create and produce ‘How To’ videos
  • Explore data to discover trends and insights
  • Conduct research
  • Attend and/or participate in professional meetings and presentations
  • Other duties as assigned

Education & Experience

  • No formal work experience necessary
  • College or Graduate Student (preferred but not required

Key Competencies

  • An interest in and desire to reduce food waste
  • Ability to work independently and self-manage
  • Comfort in communicating with customers via virtual meeting spaces or in person
  • Able to take direction
  • Inquisitive and not afraid to ask questions
  • Excellent written and verbal communication skills and professional demeanor
  • Flexible, adaptable and attentive to detail

Details

  • The position is available as early as September 26th
  • Candidate must be available to work full time for a minimum of 10 weeks

Location: All work to take place on-site at LeanPath’s headquarters in Portland, Oregon.

Start Date: Please indicate available start date in your cover letter.

Please submit your application by September 15.

APPLY NOW
Job Description
We have an opening this Fall for a full time Marketing intern that is passionate about reducing food waste. We are looking for an exceptional individual that can provide a fresh and optimistic lens into the realm of food waste reduction. This role will be responsible for providing support to our marketing team through a variety of projects and daily tasks. Our internship program is a unique opportunity to expand your horizons and better understand how a business actively contributes to a sustainable future by tackling food waste through measurement.

Primary Job Tasks & Responsibilities

  • Learn basic LeanPath tools such as Salesforce and documentation platforms
  • Social media maintenance
  • Research and contribute content to blog and newsletter
  • Collect, organize, and investigate data
  • Organize archives
  • Create and produce ‘How To’ videos
  • Conduct research
  • Attend and/or participate in professional meetings and presentations
  • Other duties as assigned

Education & Experience

  • No formal work experience necessary
  • College or Graduate Student (preferred but not required

Key Competencies

  • An interest in and desire to reduce food waste
  • Ability to work independently and self-manage
  • Able to take direction
  • Inquisitive and not afraid to ask questions
  • Excellent written and verbal communication skills and professional demeanor
  • Flexible, adaptable and attentive to detail
  • Basic computer skills (Word, Excel, PowerPoint)

Details

  • The position is available as early as September 26th
  • Candidate must be available to work full time for a minimum of 10 weeks

Location: All work to take place on-site at LeanPath’s headquarters in Portland, Oregon.

Start Date: Please indicate available start date in your cover letter.

Please submit your application by September 15.

APPLY NOW

We periodically offer internship opportunities to qualified candidates. If you believe you would be a valuable team member and would like to explore possible internship opportunities with us, please send us your résumé and cover letter at internship@leanpath.com.

In your cover letter, please provide the following:

  • How you believe you could contribute to the LeanPath team
  • What dates you are available for the internship
  • Whether or not you will receive school credit for the internship
  • Where you are located
  • How this internship would align with your career plans