Careers

We’re always looking for talented individuals to contribute to our team and aid in the food waste prevention movement.
We accept résumés at any time, and all open positions will be posted here.

Open Positions

To apply for an open position, click the green “Apply Now” button within the position description. Please provide a link to your LinkedIn profile with your application, if available.

LeanPath is currently seeking an Coach/Trainer (Customer Success Manager) to join our team. This is a fast-paced and dynamic position working with Chefs and Managers from around the globe in their efforts to reduce food waste through on trainings, coaching, analyzing data, cultivating relationships, and storytelling.

The Ideal Candidate Has:

  • Experience in the food service industry
  • Strong people skills and a track record for building relationships
  • A passion for continuous improvement
  • Excellent verbal and written communication skills
  • A passion for sustainability and reducing food waste
  • Proven ability to work independently and manage projects
  • Exceptional aptitude for analyzing quantitative and qualitative data

Primary Component: Coaching

The Coaching component for this position plays a significant role in customer success through ongoing consulting and program support to chef-leaders and management.  The Coach provides guidance in analyzing food waste data, identifying root causes of food waste, and recommending best practices for fostering behavior change, reducing food waste, and improving the customer’s bottom line.  Coaching is done primarily via webinar platforms and requires a fair amount of generating reports for the client as requested. Possessing the ability to employ data storytelling techniques to help communicate analytical findings in a way that corporate executives and business managers can easily understand is critical.

Secondary Training Duties

In addition to the Coach role, this position will be responsible for training customers in the use of LeanPath products and services as well as implementation of LeanPath food waste prevention methods, either on-location or via web-based training platforms.  The Trainer will coordinate trainings and play a role in client logistics planning and communication.  On site trainings require the ability to teach in small and large group settings in an often busy and noisy kitchen. Other trainings will be conducted in a conference room setting.

Education/Experience

  • Bachelor’s Degree (or equivalent)
  • Presentation/training experience (foodservice context preferred)
  • Foodservice management and/or culinary arts experience
  • Spanish language proficiency (preferred but not required)

Knowledge/Abilities

  • Outstanding interpersonal skills and ability to adjust tone and content to relate effectively to customer, from front-line staff to management level
  • Excellent verbal and written communication skills
  • A passion for sustainability and reducing food waste
  • High level of project management and organizational skills
  • Exceptional aptitude for analyzing quantitative and qualitative data
  • Proficient with office technology
  • Has a desire to go above and beyond for clients
  • Experience leading small group, large group and one-on-one training sessions at various organization levels
  • Energetic, positive, confident attitude
  • Comfortable teaching (coaching) via webinar platforms and delving into analytics and reports for foodservice clients
  • Has (or is able to) successfully complete an advanced Food Safety Training Course
  • Fully conversant with PC operating systems, Microsoft Office, Salesforce.com, Join.Me, and able to learn new software systems
  • Ability to exercise independent judgment creatively and prudently to problem-solve with customers in a personalized manner
  • Ability to travel within the US, ability to or can promptly obtain necessary documents for international travel, to client sites as required, including periods of extensive travel.

Benefits 

  • 100% employer paid health insurance plan: medical, dental, and vision
  • PTO and paid national holidays
  • Office located adjacent to scenic Fanno Creek Trail

Details

 This is a full-time exempt position based in Portland, Oregon. Compensation DOE.

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We are currently seeking an Executive Assistant to join our team. This multi-faceted role’s primary responsibility involves supporting our CEO while facilitating collaborative activities by our management team including setting meetings per defined planning cycles, documenting outcomes and communicating with organizational stakeholders. Additionally, this role will administer several human resources responsibilities including facilitation of hiring logistics, coordinating onboarding of new team members, and managing an employee engagement program. The Executive Assistant will be expected to work efficiently, accurately, and conscientiously in a fast-paced entrepreneurial environment. The role requires excellent judgment, diplomatic communication skills, and a positive attitude.

Primary Job Tasks & Responsibilities

  • Diplomatically and warmly represent CEO to internal and external stakeholders
  • Maintain CEO’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and complex travel arrangements
  • Support CEO by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information
  • Coordinate complex domestic and international travel logistics for CEO and other colleagues including arranging flight, lodging, and ground transportation, while balancing travel goals, costs, and risks
  • Prepare agendas for management and staff meetings; record, compile and distribute minutes of meetings; facilitate various meeting follow-ups
  • Handle expense reporting for CEO
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails
  • Complete special projects as needed
  • Welcome guests and customers by greeting them, in person or on the telephone; answering or directing inquiries, assess needs, route callers, and respond to inquiries
  • Periodically maintain CRM systems by updating records, removing duplicates and researching/filling in missing data
  • Sort and distribute incoming correspondence
  • Manage office supplies and ensure office upkeep
  • Perform general clerical duties including scanning, photocopying, faxing and mailing
  • Assist with core HR administrative functions such as employee documentation, background checks, eligibility, recruiting, onboarding, and benefits administration
  • Conceive, schedule and lead team social activities (i.e. monthly birthday and anniversary celebrations)
  • Other duties as assigned

Education & Experience

  • At least one (1) year experience supporting executive leadership
  • Bachelor’s Degree or equivalent experience
  • Superb computer skills; fluent with Microsoft Office products; able to learn new systems quickly
  • Ability to define research goals and methods and locate information from a variety of sources
  • Knowledge of clerical and administrative procedures such as filing and record keeping
  • Experience planning complex business travel
  • Ability to map client and partner organizations and develop appropriate customized communication and interaction strategies in support of business goals
  • Basic knowledge of Salesforce preferred
  • Human resource administrative experience preferred

Key Competencies

  • A strong personal and professional interest in food waste prevention
  • Demonstrated ability to learn skills necessary to the effective execution of position
  • Excellent written and verbal communication skills and professional demeanor
  • An ownership mindset and “can-do” attitude
  • Ability to plan, prioritize, and shift plans/priorities as needed
  • Problem assessment and problem solving
  • Ability to work independently and self-manage
  • Flexible, adaptable and highly attentive to detail
  • Focused on positive teamwork and meeting customer needs

Location: All work to preferably take place on-site at LeanPath’s headquarters in Portland, Oregon.

Start Date: May 15, 2017

Salary: DOE.

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Under general supervision, the Customer Technical Support Specialist will ensure positive resolutions to client technical and non-technical support issues through providing A+ customer experiences. Tasks include, but are not limited to, assisting customers by providing Tier 1 & Tier 2 support via phone and email. Support will be provided by troubleshooting, and diagnosis of specific issues and leading the customer through the solution implementation. Solve customer problems quickly, completely and professionally within identified service levels.

  • Interact with client onsite IT teams to ensure system network connectivity
  • Interact with customers daily via phone, email, (and onsite as required) and manage customer cases
  • Resolve complex client issues through incident recognition, research and isolation, resolution, escalation and follow up.
  • Monitor client site activity using monitoring tools and proactively engage clients to assure site function and utilization.
  • Capture client case details, problem solving process, actions and final resolution.
  • Create repeatable processes, FAQ’s, and other appropriate documentation for client support resolutions.
  • Document and create SOP’s for archiving and recall to bring similar support request to even faster resolutions.
  • Stay current with LeanPath products and systems.
  • Coordinate customer updates.
  • Support internal operations and field trainers as needed.
  • Document details of all case management activities.
  • Coordinate shipments and serve as an active team member during the pre and post launch phases of customer sites.
  • Opportunity to add value in other areas of the organization as deemed fit.

Education & Experience

  • Required: Bilingual in German and English
  • 3+ years of experience in a fast paced, professional client support role.
  • Undergraduate degree preferred.
  • Advanced knowledge of PC operating systems.
  • Networking knowledge and experience.
  • Ability to multi-task and prioritize both internal support and external customer support inquiries.
  • Prior food service experience is a plus.
  • Position is based in London, UK office with possibility of travel (no more than 10%).
  • Standard working hours of this position are 8am – 5pm
  • Flexibility in scheduling is a requirement. As necessary, the ability to work off hours to assist and support LeanPath team members and international clients will be needed.

Key Competencies

  • Passion to support company mission of eliminating avoidable food waste
  • Energetic, positive, friendly, confident attitude – a true “people person”.
  • Proactive problem solver.
  • Mechanical aptitude.
  • Excellent verbal and written communication skills.
  • Exceptional diagnostic and analytical skills.
  • Exceptional planning, prioritizing, documentation and organizational skills.
  • Share LeanPath’s values and willingness to co-operate with others and work to drive LeanPath’s vision and mission.

Location: London, UK

Start Date: March 2017

Salary: DOE.

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We’re seeking an experienced JavaScript developer to maintain, enhance and extend an in-house customer provisioning application suite that maintains a variety of reference data and metadata associated with LeanPath’s global network of devices and customers. The application is used in the manufacture of LeanPath hardware products, and to provision/reprovision those products in the field.

This position is part of LeanPath’s systems engineering group, and all development tasks for the position are managed by the product owner, LeanPath’s Vice Presidnent of Operations.

Desired Skills and Experience

  • Experience with Linux and MySQL-based SaaS development and deployment models and practices and/or experience with other SQL-based relational database management systems
  • Java and Javascript programming; experience with servlet programming essential. HTML and CSS experience desirable
  • SQL development/programming experience essential
  • JSON/XML experience essential
  • REST services design and development experience desirable; Java Jersey experience highly desirable
  • Excellent communications skills, particularly in interactions with non-technical peers
  • Desire to work in a small, dynamic, team-oriented startup environment.

LeanPath actively seeks to recruit new college graduates in computer science, and accepts academic experience in lieu of occupational experience.

Location
All work will take place on-site at LeanPath’s headquarters in Portland, Oregon. Some work-from-home flexibility with standard on-site “flextime” bands. Relocations will be considered, but no relocation funds are available from LeanPath.

Start Date
On or before May 1, 2017.

Salary
Based on relevant experience, and negotiable. LeanPath may, at its discretion, require a 90-day contract-to-employment transition period.

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* Please provide a link to your LinkedIn profile.

LeanPath provides food waste tracking systems which enable foodservice professionals to dramatically reduce food waste, lower food costs, and operate more sustainable facilities. We partner with customers both domestically and internationally within numerous foodservice segments, including hotels, restaurants, colleges, hospitals, corporate dining facilities, contract management, casinos, military installations, schools, grocery stores and senior living facilities. LeanPath is a dynamic, growing, privately-held business based in Portland, Oregon.

Our four values are the core drivers of our team—we are passionate about solving food waste; we deliver A+ customer experiences; we reach ambitiously; and we operate reasonably.

Internships

We periodically offer internship opportunities to qualified candidates. If you believe you would be a valuable team member and would like to explore possible internship opportunities with us, please send us your résumé and cover letter at internship@leanpath.com.

In your cover letter, please provide the following:

  • How you believe you could contribute to the LeanPath team
  • What dates you are available for the internship
  • Whether or not you will receive school credit for the internship
  • Where you are located
  • How this internship would align with your career plans