Careers

We’re always looking for talented individuals to contribute to our team and aid in the food waste prevention movement.
We accept résumés at any time, and all open positions will be posted here.

Open Positions

To apply for an open position, click the green “Apply Now” button within the position description. Please provide a link to your LinkedIn profile with your application, if available.

We are currently seeking a Corporate Controller who will be will be responsible for all accounting, financial and HR operations.

The Corporate Controller is a key member of LeanPath’s management team that creates and implements policies and procedures and resolve issues related to the operations of the various components of the Company.

Duties include developing financial, HR and risk management strategies, managing to metrics tied to those strategies, and ongoing management of control systems to preserve company assets and report accurate financial results.

Primary Job Tasks & Responsibilities

    Financial Planning & Analysis. Creates, monitors and refines financial plans. Establishes goals and KPI’s per the strategic and financial plans. Leads the organization’s budgeting process; analyzes monthly and annual results compared to budget and prior year(s).
  • Accounting & Reporting. Supervises the accounting function, including GL, AP, AR, Inventory (in conjunction with manufacturing) and Payroll and associated Information systems. Responsible for production of timely and accurate financial statements (monthly, quarterly, annually). Manages roll-up of US and foreign subsidiaries. Distributes financials to Board and management as appropriate.
  • Credit Management. Supervises AR function, assesses customer credit requests, manages receivables aging, drives collections in partnership with Account Management.
  • Tax. Analyzes sales, VAT, and income tax compliance, establishes appropriate reporting and remittance systems in multiple US states and foreign countries. Coordinates with outside accounting firms to complete annual and other filings for the US and foreign subsidiaries.
  • Revenue and Expense Controls. Constructs and monitors reliable internal controls over cash, revenue and expenses, including mechanisms to audit billing accuracy v. performance, control travel and other direct costs. Manages a ZBB operating budget process and a capital expenditure approval process.
  • Margin Analysis. Assesses margin by product line, produces client and project-level GP analyses, drives margin expansion initiatives.
  • Equipment Lifecycle Planning. Develops and maintains measures to anticipate replacement and renewal cycles for rental equipment at customer locations. Establishes and maintains appropriate warranty reserves.
  • Human Resources. Supervises or performs core HR administrative functions such as employee documentation, background checks, eligibility, onboarding, benefits administration and other generalist functions.
  • Risk Management. Manages relationships with insurers, establishing appropriate risk transfer and risk mitigation strategies. Ensures that the company complies with all legal and regulatory requirements. Ensures that record keeping meets the requirements of auditors and government agencies.
  • Treasury. Supervises cash management functions, completes bank reconciliations. Monitors cash balances and cash forecasts.
  • Supervision. Manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.

Education & Experience

  • Masters in Accounting or Business Administration (preferred)
  • 7 years’+ related experience.
  • SAAS and/or manufacturing vertical experience
  • Prior management of foreign subsidiaries
  • CPA

Key Competencies

  • Committed to preventing wasted food
  • Project Management
  • Problem Solving/Analysis
  • Technical ability to manage accounting systems
  • Verbal and Written Communication
  • Leadership
  • Financial Management
  • Supervisory Responsibility
  • Ability to work in a fast-paced organization and meet deadlines

Location: All work to preferably take place on-site at LeanPath’s headquarters in Portland, Oregon.

Start Date: Immediate.

Salary: DOE.

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We have an immediate opportunity for an Account Director to lead, build and grow our relationship with strategic enterprise customers. The Account Director is a senior role within the LeanPath Customer Success department, which is focused on growth and retention. The ideal candidate will have direct experience and expertise managing complex client relationships, and will be excited by a new challenge to create the framework and lead a small team to ensure strong client relationships. We are seeking someone with an analytical mindset, preferably with a consulting background, who is very strong at building and fostering enterprise relationships for growth and success.

Primary Job Tasks & Responsibilities

  • Growth & Revenue Responsibility:The Account Director will work closely with senior level customers to ensure client goals are understood and met. They will be responsible for obtaining a deep knowledge of the client organizations, monitoring changes in client strategy and leadership, driving expansion opportunities, and managing all aspects of contract renewals. They will also be responsible for seeing opportunity, guiding to it strategically, and seeing it through to close. This will include scoping, quoting, creating and presenting Statements of Work for customer projects.
  • Relationship Building & Resource Management:The Account Director will lead the design and delivery of the program best suited to meet the clients needs, assembling and briefing internal project teams, overseeing progress, updating clients, and adjusting the project plan or strategy based on field learnings. The Account Director will oversee the vision for the customer lifecycle. They will participate in and oversee client communication, accelerating time to start, training deliverables and scheduling, approvals and IT scoping.
  • Performance Monitoring:The Account Director will monitor client satisfaction, analyze client outcomes, and prepare ROI analyses. They will ensure the client understands their results and will develop materials and presentations for clients to share their success within their own organizations. The Account Director, along with associated Customer Success Managers, will evaluate program success shoulder-to-shoulder with the client, with constant focus on program improvements and innovations. Evaluation of success will be closely tied to KPIs within the department of customer churn and expansion.
  • Pre-Sales Support for Pilot Programs:The Account Director will participate in the pre-sales process periodically by delivering pilot management and planning. They will play a central role in coordinating pilot tests and evaluating pilot performance.
  • Marketing Support:The Account Director will periodically attend conferences, industry events and client meetings. (Travel up to 10%) They will gather information for client case studies to share with marketing and will document customer feedback requests for product changes. The Account Director may also represent LeanPath at industry professional associations.
  • Other Duties:The Account Director will perform other duties as assigned. Overall, they will serve as the point person to their client and will be responsible for overseeing and managing the account’s success.

Education & Experience

  • BA/BS required
  • 8+ years of strategic account manager/director and/or consulting experience with senior leadership
  • PMP certification a plus
  • Prior consulting experience preferred
  • Foodservice business experience and/or SaaS experience/knowledge preferred
  • Proven success planning accounts for successful growth and ROI

Key Competencies

  • Driven to build exceptional relationships with clients, specifically senior level customers, through a consultative, values-driven approach
  • Excited to give 100% in an entrepreneurial, collaborative organization
  • Mission-aligned with LeanPath sustainability and food waste goals, while comfortable working in a for-profit, commercial environment
  • Act as a primary POC through customer lifecycle for economic buyers
  • Strong problem solver; clear and creative thinker
  • Experience with planning/scoping for domestic and international market deployment
  • Ability to identify challenges and develop/find solutions
  • Own and make decisions with the best interests of the company and client in mind
  • Comfort directing conversations and providing direction to onboarding team regarding highly varying technical solutions
  • Experience managing and monitoring performance metrics across account portfolios
  • Drive renewal around realized client success and savings
  • Project direct client initiatives – some initiatives will be supported by Customer Success Manager(s) or Program Implementation Manager(s)
  • Assist with development of customer stories, case studies and client references
  • Ability to lead team of Customer Success Managers to support client’s success
  • Excellent verbal and written communication skills
  • Energetic, positive, diplomatic, professional presence
  • Fully proficient with MS Windows, MS Outlook, MS Word, MS Excel, MS PowerPoint
  • Familiar with (or able to learn) Ring Central (screen sharing applications) and Salesforce.com as a CRM

Location: All work to preferably take place on-site at LeanPath’s headquarters in Portland, Oregon.

Start Date: Immediate.

Salary: DOE.

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Under general supervision, the Customer Technical Support Specialist will ensure positive resolutions to client technical and non-technical support issues through providing A+ customer experiences. Tasks include, but are not limited to, assisting customers by providing Tier 1 & Tier 2 support via phone and email. Support will be provided by troubleshooting, and diagnosis of specific issues and leading the customer through the solution implementation. Solve customer problems quickly, completely and professionally within identified service levels.

  • Interact with client onsite IT teams to ensure system network connectivity
  • Interact with customers daily via phone, email, (and onsite as required) and manage customer cases
  • Resolve complex client issues through incident recognition, research and isolation, resolution, escalation and follow up.
  • Monitor client site activity using monitoring tools and proactively engage clients to assure site function and utilization.
  • Capture client case details, problem solving process, actions and final resolution.
  • Create repeatable processes, FAQ’s, and other appropriate documentation for client support resolutions.
  • Document and create SOP’s for archiving and recall to bring similar support request to even faster resolutions.
  • Stay current with LeanPath products and systems.
  • Coordinate customer updates.
  • Support internal operations and field trainers as needed.
  • Document details of all case management activities.
  • Coordinate shipments and serve as an active team member during the pre and post launch phases of customer sites.
  • Opportunity to add value in other areas of the organization as deemed fit.

Education & Experience

  • Required: Bilingual in German and English
  • 3+ years of experience in a fast paced, professional client support role.
  • Undergraduate degree preferred.
  • Advanced knowledge of PC operating systems.
  • Networking knowledge and experience.
  • Ability to multi-task and prioritize both internal support and external customer support inquiries.
  • Prior food service experience is a plus.
  • Position is based in London, UK office with possibility of travel (no more than 10%).
  • Standard working hours of this position are 8am – 5pm
  • Flexibility in scheduling is a requirement. As necessary, the ability to work off hours to assist and support LeanPath team members and international clients will be needed.

Key Competencies

  • Passion to support company mission of eliminating avoidable food waste
  • Energetic, positive, friendly, confident attitude – a true “people person”.
  • Proactive problem solver.
  • Mechanical aptitude.
  • Excellent verbal and written communication skills.
  • Exceptional diagnostic and analytical skills.
  • Exceptional planning, prioritizing, documentation and organizational skills.
  • Share LeanPath’s values and willingness to co-operate with others and work to drive LeanPath’s vision and mission.

Location: London, UK

Start Date: March 2017

Salary: DOE.

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We’re seeking an experienced JavaScript developer to maintain, enhance and extend an in-house customer provisioning application suite that maintains a variety of reference data and metadata associated with LeanPath’s global network of devices and customers. The application is used in the manufacture of LeanPath hardware products, and to provision/reprovision those products in the field.

This position is part of LeanPath’s systems engineering group, and all development tasks for the position are managed by the product owner, LeanPath’s Vice Presidnent of Operations.

Desired Skills and Experience

  • Experience with Linux and MySQL-based SaaS development and deployment models and practices and/or experience with other SQL-based relational database management systems
  • Java and Javascript programming; experience with servlet programming essential. HTML and CSS experience desirable
  • SQL development/programming experience essential
  • JSON/XML experience essential
  • REST services design and development experience desirable; Java Jersey experience highly desirable
  • Excellent communications skills, particularly in interactions with non-technical peers
  • Desire to work in a small, dynamic, team-oriented startup environment.

LeanPath actively seeks to recruit new college graduates in computer science, and accepts academic experience in lieu of occupational experience.

Location
All work will take place on-site at LeanPath’s headquarters in Portland, Oregon. Some work-from-home flexibility with standard on-site “flextime” bands. Relocations will be considered, but no relocation funds are available from LeanPath.

Start Date
On or before May 1, 2017.

Salary
Based on relevant experience, and negotiable. LeanPath may, at its discretion, require a 90-day contract-to-employment transition period.

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* Please provide a link to your LinkedIn profile.

LeanPath provides food waste tracking systems which enable foodservice professionals to dramatically reduce food waste, lower food costs, and operate more sustainable facilities. We partner with customers both domestically and internationally within numerous foodservice segments, including hotels, restaurants, colleges, hospitals, corporate dining facilities, contract management, casinos, military installations, schools, grocery stores and senior living facilities. LeanPath is a dynamic, growing, privately-held business based in Portland, Oregon.

Our four values are the core drivers of our team—we are passionate about solving food waste; we deliver A+ customer experiences; we reach ambitiously; and we operate reasonably.

Internships

We periodically offer internship opportunities to qualified candidates. If you believe you would be a valuable team member and would like to explore possible internship opportunities with us, please send us your résumé and cover letter at internship@leanpath.com.

In your cover letter, please provide the following:

  • How you believe you could contribute to the LeanPath team
  • What dates you are available for the internship
  • Whether or not you will receive school credit for the internship
  • Where you are located
  • How this internship would align with your career plans